Privacy policy
Last updated 30 October 2026
GP Flowers keeps only what it needs to get your flowers to the right door. This page explains what we collect, why, and your rights under Thailand’s Personal Data Protection Act B.E. 2562 (PDPA).
Who we are
GP Flowers, a Bangkok florist with shops on Rama IV and in Phra Khanong Nuea. For anything about your personal data: sales@gpflowerstore.com, +66 97 115 7324, or LINE @gpflowerstore.
What we collect
When you order: your name, email and phone; the recipient’s name, address and phone; the delivery date and window; your card message; and what you bought.
If you sign in with LINE: your LINE user ID, display name, profile picture and, if you allow it in LINE, your email, plus the addresses you save to your account.
Payment is handled by 2C2P. We never see or store your card number.
How the site is used, in aggregate: pages opened, device type (Google Analytics, Cloudflare Web Analytics).
What we use it for
To prepare and deliver your order, price the delivery, and reach you or the recipient about it (to perform our contract with you).
To send your receipt and order status by email, and on LINE only if you tick the box (consent, which you can withdraw at any time).
For your account: your order history, saved addresses and “Send this again”. We note whether you are a new or a returning customer so we can look after you better.
To keep the site fast and easy to use (legitimate interest), and to keep accounting records the law requires.
Who we share it with
Only as needed: our delivery riders (recipient name, address and phone), 2C2P (payment), LINE (when you sign in or get updates), Hostinger and Cloudflare (hosting the site and the shop system), and Google (visit statistics). We never sell your data.
How long we keep it
Orders and receipts: as long as Thai accounting and tax law requires (generally at least 5 years).
Your account and saved addresses: until you delete your account.
Cookies and storage on your device
Essential cookies for your bag, your language and staying signed in. Some data, like your recent orders and addresses, is kept on your device to fill checkout in; you can clear it in your browser settings.
Google Analytics statistics cookies.
Your rights
You can ask to see, copy, correct or delete your data, object to or restrict how we use it, and withdraw consent. Contact us as above; we reply within 30 days.
If you think we have mishandled your data, you can complain to Thailand’s Personal Data Protection Committee (PDPC).
Deleting your account
Sign in, open your account and choose “Delete my account”. The account and its link to LINE are removed straight away. Past orders stay with us for our accounts only, no longer tied to your LINE. Or message us on LINE and we will do it for you.
Changes
If we change anything important, we will say so on this page with the date it changed.